During the provision of security services it is often necessary to exchange files and information with RedShield; including support files, system credentials, policies, and attack data.
The main method for exchanging data securely with RedShield is to use the RedShield Vault (see below). If you are uploading SSL certificates and keys, please use the RedShield Secure Certificate Management Portal.
RedShield Vault - Secure File Upload (Recommended)
Open a support ticket with RedShield via email, phone or web form to ask for an upload token. You will be emailed a unique link to our secure file upload website where you can upload files and your contact will be notified.
Multiple files must be combined in a .zip archive, or alternatively multiple tokens may be requested.