Version ASM 10.2.2 and later
When providing ASM configuration and logs to RedShield, it is necessary to extract all relevant data first, then upload as a single file for analysis by RedShield support team.
A full overview of the asmqkview command is available on AskF5 in SOL6824.
Please log in to your ASM as a user with Advanced shell access (linux shell, not just tmsh) and enter the commands listed below:
asmqkview --add-proxy-log --include-traffic-data -f /var/tmp/asmqkview-<company>-<date>
sftp <your username>@vault.redshield.co# Vault password is provided on request by SMS
<your vault password>
put /var/tmp/asmqkview-<company>-<date> /data/asmqkview-<company>-<date>
Once files are uploaded, please advise RedShield support team by emailing email@example.com of the uploaded files.