Customer Web Portal Scheduled Maintenance

Customer Identification: Customer Web Portal
Start Date: Thursday 05-Apr-2019 16:30 NZDT
End Date: Thursday 05-Apr-2019 18:30 NZDT
Event Type: Planned Maintenance
Subject: Backend Platform Upgrade
Expected Service Impact: Customer Web Portal - Unavailable

/ Event Description /

RedShield will be performing a software upgrade to the backend platform for the Customer web portal ( between April 05th 16:30 - April 05th 18:30 Hrs NZDT. This is to improve the security and stability of the platform.

If you have any problems after this time frame with regard to accessing the customer web portal, or if you have any questions regarding the maintenance at any point, please email

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