San Jose Datacenter Server Maintenance

Customer Identification: San Jose Datacenter
Start Date: Wednesday 17-July-2019 03:00 UTC
End Date: Wednesday 17-July-2019 04:00 UTC
Event Type: Emergency Maintenance
Subject: Infrastructure Server Maintenance 
Expected Service Impact: None

/ Event Description /

RedShield Infrastructure team will be performing a hardware memory replacement to a server located in the San Jose datacenter, to prevent an unplanned outage.

Engineers will be failing-over the services to stand-by node during the scheduled maintenance window at the time referenced above.

This is to improve the security and stability of the platform. While the maintenance window is set for 1 hour, we expect no downtime.

If you have any problems after this time frame with regard to connectivity, or if you have any questions regarding the maintenance at any point, please open a ticket.


/ Items Associated With This Event /

San Jose datacenter connectivity.

/ Event Updates /

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