Customer Identification: San Jose Datacenter
Start Date: Wednesday 17-July-2019 03:00 UTC
End Date: Wednesday 17-July-2019 04:00 UTC
Event Type: Emergency Maintenance
Subject: Infrastructure Server Maintenance
Expected Service Impact: None
/ Event Description /
RedShield Infrastructure team will be performing a hardware memory replacement to a server located in the San Jose datacenter, to prevent an unplanned outage.
Engineers will be failing-over the services to stand-by node during the scheduled maintenance window at the time referenced above.
This is to improve the security and stability of the platform. While the maintenance window is set for 1 hour, we expect no downtime.
If you have any problems after this time frame with regard to connectivity, or if you have any questions regarding the maintenance at any point, please open a ticket.
/ Items Associated With This Event /
San Jose datacenter connectivity.
/ Event Updates /