Customer Identification: Managed On-Premise VPN Customers
Start Date: Monday 6th-April-2020 09:00 UTC
End Date: Monday 6th-April-2020 10:00 UTC
Event Type: Planned Maintenance
Subject: Secure VPN Gateway
Expected Service Impact: Log processing delay for upto 10 minutes
/ Event Description /
RedShield Infrastructure team will be performing a VPN gateway migration at the Auckland datacenter, between April 6th 09:00 Hrs - April 6th 10:00 Hrs UTC. This is to improve the security and stability of the platform. While the maintenance window is set for 1 hours, we expect no downtime.
If you have any problems after this time frame with regard to connectivity, or if you have any questions regarding the maintenance at any point, please open a ticket.
/ Items Associated With This Event /
Delay in log processing.
/ Event Updates /