Customer Identification: Customer access to portal
Start Date: Tuesday 7th-April-2020 17:00 UTC
End Date: Tuesday 7th-April-2020 19:00 UTC
Event Type: Planned Maintenance
Subject: my.redshield.co and reports.redshield.co availability
Expected Service Impact: Interruption to advanced reporting and portal access.
RedShield will be performing an upgrade to the portal and my.redshield.co backend systems, between April 7th 17:00 Hrs - April 7th 19:00 Hrs UTC. This is to improve the security and stability of the platform. While the maintenance window is set for 2 hours, we expect up to 10 minutes of downtime.
If you have any problems after this time frame with regard to connectivity, or if you have any questions regarding the maintenance at any point, please open a ticket.
Items Associated With This Event
my.redshield.co and reports.redshield.co portals
17:00 Hrs - Maintenance started
17:20 Hrs - Maintenance Completed