Customer Identification: Partial Services via London, San Jose and Washington datacenters
Start Date: Tuesday 1st-December-2020
End Date: Sunday 6th-December-2020
Event Type: Planned Maintenance
Subject: Infrastructure Hosting Platform Upgrade
Expected Service Impact: None
/ Event Description /
RedShield Infrastructure team will be performing software updates to the London, San Jose and Washington shield clusters, between December 1st and December 6th, 2020. Two days have been allocated for each location, work will be performed outside of business hours in each respective time-zone. These updates will be made to improve the security and stability of the clusters. The maintenance window allows for robustness testing and we expect no downtime.
If you have any problems during this time frame with regard to connectivity, or if you have any questions regarding the maintenance at any point, please open a support ticket.
/ Items Associated With This Event /
Traffic via London, San Jose and Washington datacenter shield cluster platform.
/ Event Updates /