Customer portal - Emergency Maintenance - Resolved

Customer Identification: Redshield portal partial services not available
Start Date: On-Going
End Date: 21 Dec 2020, 13:00Hrs NZDT
Event Type: Emergency Maintenance
Subject: Customer portal application
Expected Service Impact: Partial portal services.

/ Event Description /


RedShield Infrastructure team are working on an emergency maintenance to resolve application access via the customer portal.

*Note, this does not impact Shielding services and they are operating normally. 


/ Items Associated With This Event /

Customer portal not able to access some of the services (

/ Event Updates /

 - Redshield infrastructure team is investigating this issue.

- 13:00 Hrs - Issue resolved.


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request