Customer Identification: Redshield portal partial services not available
Start Date: On-Going
End Date: 21 Dec 2020, 13:00Hrs NZDT
Event Type: Emergency Maintenance
Subject: Customer portal application
Expected Service Impact: Partial portal services.
/ Event Description /
RedShield Infrastructure team are working on an emergency maintenance to resolve my02.redshield.co application access via the customer portal.
*Note, this does not impact Shielding services and they are operating normally.
/ Items Associated With This Event /
Customer portal not able to access some of the services (my02.redshield.co)
/ Event Updates /
- Redshield infrastructure team is investigating this issue.
- 13:00 Hrs - Issue resolved.